![]() No I doubt they'll even be here by Christmas. ![]() I needed these items in time for Thanksgiving, which passed. Meanwhile, my card has been charged, it's been almost a month, and I've got nothing. Prior to that, the message says your call will be answered in the order received- no estimated wait time, nothing. I've tried calling three times, and waited on hold 30 minutes, and the line disconnects right at thirty minutes. I filled out two "support tickets" through their system, and get a generic email that will someone will get back to me. 4 delivery date, and this is the fourth change. Each time I login, the shipping date is magically changed. On the website, it stated, in stock and ready to ship in 3-5 days. I ordered a small order- side tables, accent piece and a floral arrangement. Unfortunately, with this last purchase, this will most likely mark the end of my relationship with Z Gallerie. I have been a long time Z Gallerie customer, I'm an interior designer and am saddened to see their physical stores dissapear. Thank you for choosing Z Gallerie, and we look forward to resolving this issue promptly.Adria G. ![]() If you have any additional questions or require further assistance, please feel free to reach out to us at 424.999.4626 or We are here to assist you in resolving this matter to your satisfaction. We apologize for any inconvenience this may have caused and thank you for your patience. Rest assured that we take your concerns seriously, and we are committed to addressing this situation and preventing similar occurrences in the future. To resolve this issue promptly, we kindly ask that you please provide us with your order number via email at This will allow us to investigate your case further with the delivery company and ensure that your mirror is delivered to you as soon as possible. We truly appreciate you bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with the delivery of your furniture order.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |